Privacy Policy

Protecting our Services and Maintaining a Trusted Environment

Conducting investigations, complying with and enforcing any applicable laws, regulations, legal requirements, and industry standards, and responding to lawful requests for information from the government or to valid legal process; Contacting you to resolve disputes, collect fees and help you with our Services; Debugging to identify and fix errors that impair how our Services function; Making sure you follow our Terms of Service or other applicable agreements or policies; Investigating, detecting, preventing, recovering from, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited, malicious, or illegal activities, or to otherwise help protect your account, including to dispute chargebacks on your behalf; Protecting your, our, or our other customers’ rights or property, or the security or integrity of our Services; Verifying or maintaining the quality and safety of our Services; and Verifying your identity (e.g., through government-issued identification numbers).

Communicating with You About our Services

Sending you surveys and getting your feedback about our Services; and Sending you information we think you may find useful or which you have requested from us about our products and services.

Location Information

In order to provide certain Services, we may require access to location information, including precise geolocation information collected from your device. If you do not consent to collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove Cash mobile applications from your device

Do Not Track

Certain web browsers allow you to instruct your browser to respond to Do Not Track (“DNT”) signals to website you visit, informing those sites that you do not want your online activities to be tracked. At this time, our websites are not designed to respond to DNT signals or similar mechanisms from browsers.

CHILDREN’S PERSONAL INFORMATION

If you are a kid under 13, please don’t use our services. If we collect your data and later learn you are a kid under 13, we will delete it. Our Services are general audience services not directed at children under the age of 13. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.

HOW WE SECURE INFORMATION

We do a lot to keep your data safe. While we think we have strong defenses in place, no one can ever guarantee that hackers won’t be able to break into our sites or steal your data while it is stored or flowing from you to us or vice versa. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers. For more information about our security practices, please visit https://cash-appbusiness.com

How to Exercise Your Rights

If you live in California and would like to send us a request to exercise one of your above rights, you may do so online at https://cash-appbusiness.com or by contacting us as indicated in the “How to Contact Us” section below. To help protect your privacy and maintain security, we take steps to verify your identity and will require you to be logged in to your Cash App account before granting you access to your personal information or complying with your request. You may designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

Right of Non-Discrimination

You have the right to not be discriminated against if you exercise these privacy rights. We will not discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.

Right of Deletion

You have the right to ask us to delete the personal information we have collected from you (subject to exceptions the law provides). Please note that you may no longer be able to use our Services if you delete your personal information

Promotional Communications

You can opt out of receiving in-app push notifications containing promotional messages from us by following the instructions on screen or by following the instructions in those messages. If you decide to opt out, we may still send you non-promotional communications in-app, or via email and text, such as transaction receipts and messages about your account, or our processing of your information in accordance with the provision of our Services.